Section 01
Introduction — Why This Policy Exists
Bj88 was built with the people of Bangladesh in mind. Earning that trust means handling their data with honesty and care — a commitment we've held from day one. This privacy policy is the written proof of that commitment.
This policy applies to bj88's website (bj88-bangla.com), mobile app, and all associated services. By using the bj88 platform, you are considered to have accepted this Privacy Policy. Please take a moment to read it in full.
Please Keep This in Mind: We've kept the language simple and straightforward, avoiding complex legal jargon. If anything is unclear, our support team is always ready to help.
Section 02
What Information We Collect
Bj88 only collects information that is strictly necessary to deliver its services properly. Details are outlined below:
| Data Type | Example | Purpose | Required |
|---|
| Identity Information | Name, date of birth, national ID | KYC Verification & Age Confirmation | Yes |
| Contact Information | Email, mobile number, address | Account Communication & Security | Yes |
| Financial Information | BKash/Nagad number, transaction history | Payment processing | Yes |
| Device Information | IP Address, Browser, OS | Security & Fraud Prevention | Automatic |
| Gaming data | Betting History & Game Preferences | Experience Improvement | Automatic |
| Optional data | Profile photo, preference settings | Personalized experience | No |
Rest assured: We never access your phone's contact list, gallery, or data from any other app. Only information you voluntarily provide is collected.
Section 03
How We Collect Your Data
Bj88 collects information through three main methods. You will be fully informed about each one:
- Directly from you: Information you voluntarily provide through the registration form, KYC document uploads, deposit forms, live chat, and email.
- Automatically during your use of the platform: When you browse the site or use the app, cookies, log files, and analytics automatically collect certain data.
- Verification Process: During KYC verification, we validate your government-issued ID. This process is mandatory and essential for your security.
Section 04
Purpose of Data Use
Your data is used only for its stated purpose — never for anything else. That is our commitment to you.
✓
Account Management
Securing login, password resets, and account safety
✓
Payment processing
Successfully processing deposits and withdrawals
✓
KYC & Age Verification
Legal Compliance & Minor Protection
✓
Fraud Prevention
Detecting unusual transactions to protect your account
✓
Customer Support
View history to resolve your issue faster
✓
Service Improvement
Analyzing overall usage patterns to improve bj88
What We Don't Do: bj88 never uses your information to serve targeted ads, nor do we sell or rent it to third parties.
Section 05
Data Sharing Policy — Who We Share With
Bj88 does not sell your data to third parties. However, limited information may be shared with trusted partners in order to deliver our services. Full transparency is maintained in every case:
- Payment processors (e.g., bKash, Nagad): Only the payment details strictly necessary to complete a transaction are shared with them. They operate under their own security policies.
- KYC Verification Provider: Your identity verification data is shared with a licensed KYC provider. Once verification is complete, no records are retained on their end.
- Regulatory Authority: We may be required to share data with the Curaçao eGaming Authority or other relevant regulatory bodies to meet legal obligations.
- Law Enforcement: Limited information may be disclosed when required by a valid court order or legal investigation.
- Game Provider: Technical data from game sessions (but never personally identifiable information) is shared with the relevant provider.
Section 06
Cookie Policy — What Cookies Are & Why We Use Them
Cookies are small text files stored in your browser. bj88 uses cookies to enhance your experience and ensure security. See below for the types of cookies we use:
session_id
Required
Keeps your login session active
Deleted at end of session
csrf_token
Security
Protects Against CSRF Attacks
Deleted at end of session
lang_pref
Preferences
Remembers your language preference
1 year
_ga (Analytics)
Analytics
Overall Usage Statistics (Anonymous)
2 Years
device_fp
Security
Recognises familiar devices to make logging in easier
30 Days
Disabling cookies: You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the platform's functionality.
Section 07
Security Measures — How We Protect Your Data
Bj88 uses world-class technology to keep your data secure. Our security framework is layered by design — if one level is compromised, the others remain fully active.
SSL 256-Bit Encryption
AI Fraud Detection
Two-Factor Authentication (2FA)
Encrypted Database
24/7 Security Monitoring
Regular Penetration Testing
Automatic Backup
Restricted IP Access Control
Please keep in mind — no one can guarantee 100% security on the internet. Keep your password strong and never share it with anyone. If you notice anything suspicious, contact us immediately.
Section 08
Your Rights — What You Can Do
Under GDPR and international data protection standards, you have full rights over your own data. bj88 respects these rights in their entirety:
1
Right to Access
You may request to know what information we hold about you.
2
Right to Rectification
You may request corrections to any inaccurate or outdated information.
3
Right to Erasure
You may request the deletion of your data at any time, except where retention is required by law.
4
Right to Object
You may object to the use of your data for specific purposes.
5
Right to Data Portability
You may request a copy of your data in a machine-readable format.
6
Withdrawal of Consent
You can opt out of marketing communications at any time.
To exercise any of these rights, contact us at support@bj88-bangla.com. We will respond within 30 business days.
Section 09
Data Retention Period
Bj88 does not retain data longer than necessary. Retention periods vary depending on the type of information:
| Data Type | Retention Period | Reason |
|---|
| Account Information | 5 Years After Account Closure | Legal Obligations & AML Policy |
| Transaction History | 7 Years | Financial regulatory requirements |
| KYC Documents | 5 Years | Regulatory Compliance |
| Gaming Logs | 2 Years | Dispute Resolution & Security |
| Support Ticket | 3 Years | Improvement & Reference |
| Marketing Information | Until Consent Is Withdrawn | Tailored to your preferences |
Section 10
Minor Protection Policy
Bj88 strictly prohibits collecting data from or providing services to anyone under the age of 18. Age verification is mandatory as part of our registration process.
- Date of birth is verified at the time of registration
- KYC documents may be requested to verify age when there is reasonable doubt
- Accounts found to belong to minors are closed immediately
- Any data relating to minors is deleted and not retained
If you become aware of a minor using bj88, please let us know right away. We will take immediate action.
Section 11
Privacy Policy Updates
Bj88 may update this Privacy Policy as needed. For any significant changes, we will notify you through the following means:
- A notification will be sent to your registered email
- A pop-up notice will be displayed upon logging into the platform
- The "Last Updated" date on this page will be changed accordingly
Continued use of bj88 after any changes take effect will be considered acceptance of the updated policy. We recommend checking this page periodically.
Section 12
Contact Us — Have a Question? Let Us Know
For any questions, requests, or complaints regarding our Privacy Policy, please reach out to our dedicated privacy team. We respond in Bengali.
Email
support@bj88-bangla.com
Response Time
30 business days